Help
Support
Stuck, billed wrong, or found a bug? Start here. A human reads every email.
Contact us
Send a message here and we'll get back to you within two working days. Include the email or display name on your account if your question is about purchases or leaderboards.
Purchases & refunds
Bought something on iOS? Refunds go through Apple: open Settings on your device, tap your name, then Media & Purchases, or visit reportaproblem.apple.com. Bought on the web and something went wrong? Email us with the address on your account and we'll sort it.
Restore purchases
Your unlocks are tied to your account, not your device. Sign in with the same email or Apple ID on any device and everything you own comes back. On iOS there's also a Restore Purchases button in Settings.
Account deletion
You can delete your account from inside the game: Settings, then Delete Account. It permanently erases your account, purchases record, leaderboard entries and telemetry. If you can no longer access the game, email us and we will do it for you.
Leaderboard problems
Every ranked run is re-simulated on our servers, so a rejected score usually means the run didn't replay cleanly (often a connection drop mid-run). If you think a legitimate run was rejected, email us the challenge name and rough time you played.
Bugs & crashes
Tell us what device and browser (or iOS version) you were on, which challenge you were playing, and what happened. Screenshots help enormously. We read everything.
How to play
The Guides section covers everything: matchday, transfers, tactics, scoring and full challenge walkthroughs.
Looking for something else? Read the Guides, check the FAQ, or see our Privacy Policy and Terms of Service.